Return Polcy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for a Return
To be eligible for a return:
- Items must be in the same condition you received them—unworn, unused, with tags, and in the original packaging.
- A receipt or proof of purchase is required.

How to Start a Return
Contact us at cs@loupterrible.com to initiate your return.
If your return is approved, we’ll send you a return shipping label and instructions on where to send your package.
Items sent back without first requesting a return will not be accepted.

For any questions, reach out to cs@loupterrible.com.

Non-Returnable Items
- Sale items are final sale and cannot be returned.

Exchanges
If you’d like a different size or item, the fastest option is to return your original item and place a new order once your return is accepted.

Refunds
Once we receive and inspect your return, we’ll notify you if it’s approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days.
Please note, your bank or credit card company may take additional time to process and post the refund.

If it’s been more than 15 business days since your return was approved, contact us at cs@loupterrible.com.